spTicket - A Joomla! component for osTicket

spTicket is an online Joomla Support Ticket System Component or Extension. It integrates Joomla! and the osTicket platform

Live Site:    www.soft-php.com

Demo Site:  spTicket Demo

spTicket integrates Joomla! (compatible with Joomla! 1.5, 1.6 ,1.7.x, 2.5.x and 3.x ) and the osTicket v1.7  & 1.8.3 Stable  platform. It allows for displaying osTicket v1.7 & 1.8.3 Stable content within the Joomla! component-area but also ships with Joomla! modules..It is a standalone help desk Joomla component.Although it is a fully standalone Joomla component,it can be used as a Joomla osTicket bridge.

spTicket seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

Package Includes

  • Joomla Component for osTicket 1.7 Stable
  • Joomla Component for osTicket 1.8.3 Stable

Features

  • Easy installer using joomla Extensions menu(No need ftp to upload files for fresh installation)
  • Works with Jquery,Mootools,Prototype(No conflict mode)
  • Works with most of the joomla templates.
  • Manage osTicket configuration and osTicket users from Joomla admin panel
  • Ships with Joomla! modules
  • osTicket interface displays into native Joomla! content
  • Web and Email Suppport
  • Auto Response
  • Canned Replies
  • Internal Notes
  • Help Topics
  • Alerts and Notices
  • Role-based Access
  • Assign & Transfer Tickets
  • Joomla Title,Description(SEO)
  • Knowledge Base/FAQ in Frontend
  • No encoding loader needed
  • Integrated with joomla login(front end only)
  • My tickets joomla module
  • No iframe
  • Unlimited Installation in unlimited Domains
  • GNU/GPL license http://www.gnu.org/copyleft/gpl.html

Minimum requirements

  • Joomla! 1.5.x(compatible with Joomla! 1.6.x ,1.7.x , 2.5.x and 3.x also)
  • PHP version 5.3 or newer
  • MySQLi extension for PHP
  • PHP-module CURL active
  • PHP-module SimpleXML active
  • PHP-module JSON active

   Need a custom feature?Contact Us

spTicket

  • Product Code: Joomla osTicket Extension
  • Availability: In Stock
  • $50.00


Available Options


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